My Events

Facilitating Games for Innovation

This Friday I am going to be co-facilitating a day of learning and exchange about Innovation, Design and Serious Games Exchange this Friday in San Francisco. I would like to invite you all to participate. It will be an open space style unconference – with attendees creating the agenda – it is open to all.

Last September I took a training with the founder of Innovation Games Luke Hohmann (to be a game facilitator) and it was amazing set of fun “games” to play with the users/customers of one’s products. Quite different then a focus group in terms of the kind of information that you get about how to shape/design your products. (wikipedia article – details all 12 games and information about selecting the appropriate game)

I know what you are asking how is playing games going to help with my products, workplace or process. I wondered this too….here is a simple example.

I explained one of them (Buy a Feature) this way at the Online Community Unconference – say you have a next generation set of features to build for your product – you have 10 potential features but only time to build a few of them – how do you prioritize/decide about which ones to put in the next release?

Buy a Feature is a game you can play to do this (and it is both online and face to face)

You bring in 10 current customers together and give them each $200 of play money. You give each of your features a cost totaling $3000-$4000 (one might be $100 (really easy to build) $500 (harder/more time) etc.) They must amongst themselves figure out how to spend their $2000 to buy a limited set of the 10 features. You could play this with several sets of customers and then gather information about what they want. It helps you make decisions about what to build AND it is fun for them to play the game of “buying” the features they want.

The conference is not limited to “just” innovation games but also includes other design and “serious” games.

  • Design games: Offering collaborative design activities within a game format improves idea generation and communication among stakeholders. By shifting focus to the game, power relations and other factors that might hamper idea generation, are downplayed
  • Serious games: Ranging from theater improvisation to interactive games technology within non-entertainment sectors, serious games have uses in education, government, health, military, science, corporate training, first responders, and social change

You don’t have to be an expert to attend – if you are just exploring these things we invite you along.

There have been a few companies in the identity space that have used these tools – I just can’t say who.

I am also happy to talk with folks if they are interested in using games to innovate and do better product design in the identity and social web space.

Here is the book if you are interested in learning more.

“Innovation Games: Creating Breakthrough Products Through Collaborative Play” (Luke Hohmann)

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On unconferences and money

I haven’t written that much about unconferences and money – for the upcoming She’s Geeky Conference for women in technology, we were getting a some push back about the event costing $118 for two days at the regular registration price. This is from this post on the She’s Geeky Blog “It costs money? I thought this was an unconference.”

The camp movement has been a really inspiring one and in some ways quite utopian. “Just throw it together and it will happen”. Unconferences, just like conferences, require work in the form of time to put on and resources in the form of money to provide for them.

Events are not Free
I don’t believe in “free” events because if an event costs nothing to sign up for it costs nothing to not show to. In the past several “camps” that I was involved with facilitating have had upwards of 50% no-show rates. It is almost impossible to buy food and provision space if you don’t know how many people are coming to an event. The cost should be very reasonable and in paying a fee the attendee makes a contract with the organizer to actually attend. Via the transaction, the organizer makes a contract with the attendee to provide food, physical space and good organization/facilitation.

I like to think of unconferences as basically 10x cheaper then regular technology conferences and 10x better.

Why 10x cheaper?
Many Technology Conferences cost between $1000 and $2000 to attend. Yep this is a normal price range for a regular ticket at a conference.
* JavaOne – $2,590.00, conference+ | $1,795.00 regular conference
* RSA security conference – $3,995 conference+ | $2,195 regular conference
* Hot Chips Symposium on high performing chips – $815
* ETech – $1690 conference+ | $1390 regular conference
* Web 2.0 – $1745 conference+ |$1445 regular conference

One reason is that many of these these events are for-profit, they are trying to make money and lots of it off convening the event. Another reason is that a coffee break at these events can cost $15 per person to provide and a meal upwards of $60 per person per meal – yes, that bad conference food you ate at your last event cost the organizer that much. These events have costs associated with complimentary passes for speakers, press, analysts etc. These costs are born by the other attendees.

Why 10x Better?
The best part of many conferences are the coffee breaks – they are the interactions with the people. Why pay $1000s of dollars when the best parts are in the lobby? It kinda makes more sense to just make the “way of the lobby” be the way the whole conference works. Open Space Technology -the facilitated method that we use for She’s Geeky- was invented over 20 years ago. It supports the emergence of incredible peer to peer learning opportunities and vibrant discussions. You leave the day full of amazing new ideas and conversations with amazing women. It is totally worth the approximately $10 an hour of conference. I would be very surprised if you don’t come away with knowledge and contacts that are in the long run worth many more times that.

Why any cost at all?
The way of the lobby is not zero cost though – the venue costs multiple thousands of dollars and so does food for 200 women. We also have a coffee barista coming both days so you can have fresh espresso. There is a time cost to organizing and logistics that requires money for compensation.

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MassTLC unConference

I am heading out to Boston next week to facilitate the Massachusetts Technology Leadership Council Innovation ’08 Conference.

An article was written in the Boston Globe this week Tech Leaders Hope “unConference” will inspire entrepreneurs I was interviewed by the reporter Rob Weisman on Friday. They did a good job of talking about Open Space Technology – however it came off as if it was all “me”. Sigh.

For the unConference, the Massachusetts technology group has tapped a Berkeley, Calif.-based professional facilitator, Kaliya Hamlin, who has run about 50 similar events worldwide, mostly on the West Coast. Hamlin, known as “Identity Woman” for her work in the movement to enable a single log-on for all websites, promotes gatherings based around “open space technology” with no preset agendas.

“Whoever comes are the right people,” she said, summarizing her philosophy. “Whatever happens is the only thing that could have. Whenever it starts is the right time. And whenever it’s over, it’s over.”

Whether such a free-flowing approach can work in tradition-bound Massachusetts remains to be seen. But interest is heavy. Hopcroft said the council is “oversubscribed” on experts and already has fielded 85 applications from entrepreneurs for scholarships.

I shared about the history of the Open Space Technology and how Harrison Owen invented it 20+ years ago and lives in Camden Main. Apparently this blew his whole story line that this was “new” to New England.

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OpenEco Energy Camp

I am really looking forward to this event. I was pulled in at the last minuet to facilitate the open space agenda creation process (I didn’t design the flow of the day). As part of the Planetwork Community I have been aware of Gil Friend‘s work in this area for a while so it is nice to see the partnership he made with SUN to form OpenEco.

I am excited for the morning session – should be interesting how that conversation sparks ideas for sessions. I hope there is enough room – with 300 people expected and only 10 spaces for 4 sessions. We shall see.

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Amazing (un)conference Spaces: Mohonk Mountain House

Today I am at the Mohonk Mountain House in NY State for the New York Association of Independent Schools Technology Manager and Librarian unconference.

The facility is just amazing it is an old wood building with deep character and history. The halls have photos of family members who own the building.

The Hotel Lobby is really made to help people connect and chat. The space is beautiful. Definably QWANful (Quality Without a Name) from Christopher Alexander’s A Timeless Way of Building.

The information managers and others from NYSAIS have been meeting here for years. It is their “retreat home base”. So not only do the know the people but they know the place it is their home for conferences. This “knowing” of space has made them really at home here and have taken to using Open Space in this context.

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Foresight Institute Unconference Today

I am about to facilitate the Foresight Institute’s Vision Weekend Unconference.
They focus on “Advancing Beneficial Nano Technology – or NanoScience focused on things that are measured in NanoMeters -> Billionth of a Meter. I am going to learn a lot.

She’s Geeky got mainstream press coverage. We were in the San Jose Mercury News on the front page of the biz-tech section (I just saw the paper version today). There are lots of great notes up about the event.

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She’s Geeky: A Women’s Tech (un)conference


I am working on a great new event this fall. It is for women who work in technology called She’s Geeky. It is October 22-23 in Mountain View CA.

I would encourage you all to let women you know in tech know about the event.

We have three simple goals with the event.

  • Exchange skills and learning from women from diverse fields of technology.
  • Discuss topics about women and technology.
  • Connect the diverse range of women in technology, computing, entrepreneurship, funding, hardware, open source, nonprofit and any other technical geeky fields.

We have aimed to make it affordable and accessible for women costing $125 (until Sept 30).

I have written more about my motivations and hopes over on Identity Woman. We are doing a blog/link campaign today so if you want to blog about the event today is the day to do it.

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Online Community Unconference: Unconfrences for Communities Q & A

Besides facilitating I lead a session at the Online Community Unconference about unconferences. I got to talk with three wonderful women (the right people) who were all interested in learning more about how it really could work for their communities. We also got to talking about additional resources that they could draw on. Raines also joined in talking about books and processes to. Here is what we ended up with on the board for resources:

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Books:

Organizations/Conferences:

Methods:

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AOL internal ‘unconference’

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Two weeks ago I headed out to Dulles and lead an unconference for AOL. There were 4 AOL folks who had been to one of my events either MashupCamp or the Internet Identity Workshop and about 120 people new to the format. Mike Cummins wrote this up with the help of George Fletcher to describe the day.

AOL Developer “Un-conference”

On June 1st, AOL held its first “Un-conference”. Kaliya Hamlin came and facilitated the day and as always did a great job. The event was sponsored by the AOL Architecture Council and the goal was to build community around technologies and strategies that are key to AOL’s success. Since this was the first un-structured conference here, there was some nervousness about how well it would work. However, there was no need for any nervousness, as there were over 100 participants and the day’s grid of sessions quickly filled to almost full. We had a lot of good discussions ranging from Ruby (intro and deployment), to Reputation, to Mobile applications. There were also discussions about Open Source strategies, RSS and monetization, and what it means to have a cultural shift from a “proprietary” company to one based on being open. A couple of interesting take aways from the session:

Feedback about the format was very positive.

  • Participants liked the concept that they determined the session topics.
  • There were over 30 sessions held over five time slots. The were so many good sessions, it was hard to determine which one(s) to attend.
  • Participants were cross functional and cross organizational. There were lots of opportunities to learn about efforts in different parts of the company.

My perspective: We need to do this more often. Most people are heads-down on their projects and caught up in the day-to-day challenges around launching a product. This is a great opportunity to get people away from their desks, promote face-to-face collaboration and sharing across organizations and projects, all done while having fun.

Last but not least, here are some pictures from the event.

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Learning by Example: IIW

One of the fun parts of this work is to help make great experiences and introduce folks to Open Space. At the Java One Conference i got to meet Sinsato who is working on an unconference in Montana who I invited to the Internet Identity Workshop. He had a great time:

Kaliya was kind enough to invite me to attend the Internet Identity Workshop. Since JavaOne Camp had few attendees, I was not able to experience the full beauty of an unconference using the Open Space method until I went to the IIW. It was awesome! All these techies gathered in a circle and then lined up to describe the topics they would discuss and put them on a big sheet that set the agenda for the day. And then people met and talked and wandered between events. This amazing unconference happened with some preparation, but much less than a traditional conference, and the interactions were so much richer than is usually feasible at a more traditional conference where the agenda is hard wired before the event begins.

At the event, Kaliya introduced me to the wonderful Lisa Heft who is an Open Space facilitator and trainer of Open Space facilitators. I was amazed to learn that Open Space has been used in corporate board rooms, technical conferences, intentional and co-housing meetings, between Israeli’s and Palestinians, with United Nations groups, and more.

Lisa is leading a training on Open Space next week in San Francisco.

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