< unconference >
Questions about unconferences

The Buzz Bin asks some interesting questions about unconferences.

I haven’t been to an unconference as of this posting and I’m curious to hear your thoughts. Are they really as great as people say? Or is it just hype because it’s something new?

To start off with the format of ‘unconference’ that you are referencing is at Corporate Communications and the Social Media Revolution. It is using a format that is quite challenging to actually do well.

Ragan has recruited Social Media guru Shel Holtz to chair the event and act as one of the discussion leaders. Think of these leaders as researchers who have been given the task of writing a report based on the knowledge in the room.

Let’s take the topic: “How do I get my CEO to write a blog that is personal and honest?”

The discussion leader will immediately call on those in the room who have already done this and ask them to explain. Meanwhile, Ragan will use interactive brainstorming technology to post tips, tactics and strategies on a screen as the day unfolds.

The format of rooms of 50-200 people with a ‘discussion leader’ that is pre-chosen and the topic areas are generated by the audience or that are ‘pre-chosen.’ I personally don’t think they are that different than talking heads conferences, and depending on the style of facilitation, can be more frustrating. If they organize breakout rooms and help people make the agenda in the morning, they can be amazing events.
Unconferences are really great when you have a good invitation – a clear purpose or inspiring reason that is attracting people to the event. Supernova Open Space was good but it wasn’t ‘great’ because the topic was very broad and the organizers did not really promote it as part of the ‘main’ event.

Several people who attended both said they enjoyed the Open Space day more then the talking heads conference part of Supernova. Unconferences are particularly great if you have someone taking care of holding the space well. This is details around the event by ensuring people’s needs are met for food, liquid nourishment and physical comfort.

First of all, the unconference is totally free. Really? OK, what’s the catch? Turns out only the first day is free – then they “hope you stick around” for the $795 conference that follows the next two days. Guess there’s no such thing as a free lunch.

First of all, unconferences are not by default “free.” There are many costs to bringing people together in large groups (venue, food, facilitation, supplies, hotel for the organizers, AV etc.). This can be covered by the participants themselves through a fee (granted this is at A LOT lower cost then traditional conferences, usually 5-15x lower) or by sponsors. Getting sponsors takes a lot of effort on the part of the organizers and can create sponsor fatigue. Just getting participants to pay something can make the model more sustainable. A friend of mine who put on a weekend unconference that he did not charge for ended up $3000 out of pocket. If he had charged something, he would have had a better handle on the number of attendees AND he would have had some money left over to cover unforeseen expenses that sponsors’ money didn’t cover.

The Internet Identity Workshop and the Online Community Unconference both are events that had very strong invitations and communities that they were reaching. They have a reasonable fee (anyone whose job it is to pay attention to or work in those fields has no problem paying the cost to attend). The organizers of both are committed to letting those for whom the cost is an issue attend. They also both had sponsors.

Next, the audience helps prepare the agenda. Two weeks before the event registrants will receive a survey to help shape the agenda and choose topics. Does this really work?

I am not sure what unconferences you are talking about that actually ‘set’ the agenda ahead of time online (perhaps PodCamp?). This makes for a regular talking heads conference without the benefit of organizer curation. What does work really well is attendees or potential attendees putting forward topic ideas ahead of time on the wiki. Then the day of the conference, they make the agenda together in the opening session using Open Space Technology. I use a grid on the wall with times along the side and spaces along the top and then the individuals come forward, write their session topic on a 8×11 paper, their name and then announce to the audience their topic and then post it on the wall.

Finally, it’s promoted as an idea exchange and brainstorming session. No boring lectures. Instead, a question will be posed and the “wisdom of the crowd” will answer it based on their collective knowledge. Sounds utopian. Wouldn’t chaos ensue if “everyone’s a speaker”?

Using open space technology everyone ‘can be’ a speaker, but in practice about 1/4 – 1/3 of attendees put sessions on the agenda. They do a range of things from giving a talk for 1/2 an hour, demoing their product, posing a problem they have and seek answers, or hosting a conversation about a burning question. You can think of these as a peer-to-peer learning environment.

Andrea in the comment asks this question: can this translate to an executive audience?

YES! if you have a facilitator with experience who is working with the conveners to ensure that the space is created in alignment with the cultural norms of the executive. Your production values for space and food must match that audience and therefore the price is not free.

The internet Identity Workshop has top people at Microsoft (Chief Identity Architect), Liberty Alliance (Executive Director), top people from Sun Microsystems, CA, Oracle, AOL, and other companies. It is a working tech conference, however. Recently I flew out to AOL and led an unconference that senior architects participated in. I was at TED 2005 and there was so much amazing brain power in the audience all sitting listening to presentations. I wonder what it would be like if they supported the audience making their own conference. David Hornik is trying an format called “The Lobby” with a $4,000 price point – so if you are attending you are an executive. I am curious what format they are choosing to use besides milling in the lobby.

One downfall, posted by blogger Kaliya Hamlin, is the gender bias she experienced. “I am ‘the woman’ doing the more feminine role of facilitation – a key part of what actually makes an unconference run was made invisible in the [BusinessWeek] article.”

I find it interesting the way my commentary on the Business Week article was put forward as a downfall of the event when it was really just a critique of media coverage of the phenomena, not the phenomena itself and specifically the writer of the Business Week article. The producers of the Online Community Unconference were very grateful for my help and fully ‘saw me’ to the attendees at all of my events. The article had a challenge.

Having said that womens’ attendance at BarCamps and other very geeky unconferences is an issue, I think this is in part because the ‘rules of barcamp‘ are not particularly welcoming and usually those communities don’t emphasize the art and practice of invitation.

Concurent Open Space: at UUA GA

Boy in the Bands puts out the question will Open Space work at the GA. While linking to my post about Traditional + Open Space It took me a while to actually find a link to “the GA” and the information about Open Space (reminder to new bloggers it is good to link to the things you are talking about).

I went to the Unitarian Universalists General Assembly page to check out how they are including Open Space. They have this two pager about Open Space (pdf). At first glance it would seem to be a good explanation and could work if that was the major activity for afternoon. Then I went to see what the agenda like and I really wonder how it will work.

They are introducing Open Space to the GA during a plenary on Thursday. However they have a fully pre-programed 10+ breakout schedule competing with each proposed open space sessions. So if I had never heard of Open Space before – what would I do? Likely go through the program mailed to you in the weeks ahead of time and decide which of the 10 breakouts I want to go to then will I really check the open space agenda to see if one of the session is interesting enough for me to attend instead of the breakout I already chose based on the paragraph long description.

What seems like happened was some people proposed Open Space and those organizing it said sure – ok we can have that happen on the side but we have to do our regularly programmed content because we understand that and so does everyone else. I don’t get the “domain” part of what they are proposing either.
There is a blog up for covering the Open Space sessions at the GA we shall see how it works.

Open Space on a Page

Open Space page

I gave Andy Hook and Ryan the co-hosts of WhereCamp the run down of Open Space Technology a few days before during Where2.0. This one page was the result. I was sad that I couldn’t make the unconference but glad I could share with them how to do it.

Online Community Unconference: Unconfrences for Communities Q & A

Besides facilitating I lead a session at the Online Community Unconference about unconferences. I got to talk with three wonderful women (the right people) who were all interested in learning more about how it really could work for their communities. We also got to talking about additional resources that they could draw on. Raines also joined in talking about books and processes to. Here is what we ended up with on the board for resources:

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Books:

Organizations/Conferences:

Methods:

Keep the Party Rolling

I had a great time at the Online Community Unconference facilitating. I got to meet Lee Lefever from Common Craft. He brought a lot of energy and enthusiasm one of the sessions became “Keep the Party Rolling” and in reading the report out about it – it seemed to have a lot of resonance with the art of creating great face-to-face places for community to emerge. I have quoted much of the post below:

One of the mantras of the Online Community Unconference became “keeping the party rolling” – not because we partied all day in night, but because many attendees were already in the community business, but looking for ways to improve the experience and value on an ongoing basis. Indeed, the group was a mix of the very experienced and those just getting started….

The session I led was called “New Community Planning” with an appended title of “Getting the Party Started.” I was happy to see the party metaphor put to this use and introduced the session with some of my thoughts from my previous post “Your Community is a Party Waiting to Happen.” The party metaphor worked well in this case and, as it turned out, I did little talking during the session (a good thing!).

We started off discussing some of the elements that go into getting started with community and I started writing things on a whiteboard. Here are my mostly mental notes, based on what I wrote on the board…

* Look at the communities that exist offline and consider interviewing them or doing a focus group
* Understand the #1 priority of the community – why does it exist?
* Have a strong understanding of the audience
* Define the user – where are they now? What do they need?
* Make sure to have a host or “social director”
* Create an outreach strategy – how will your audience know about the community?
* Ensure that the initial experience is compelling – give people something at the very beginning (people, content, event, etc.)
* Think about the initial discussions that will occur and make sure they are pertinent to the desired audience
* Define what success looks like – is it addressing a need?
* Question – does the organization have a definition that’s different?
* Set expectations around the ebb and flow of participation – it will come and go – try to see trends
* Create clear and useful guidelines
* Start small – don’t create a large number of forums until the community needs them.
* When thinking of features and tools, relate them to specific purposes – no features for features sake.
* Make it easy and obvious that members should invite their friends
* Show energy - display the flow of member participation – show the community is alive
* Give the members easy ways to learn about and connect with one another
* Understand diversity in terms of new members and veterans – try to find a matching or mentoring system
* Give new members a safe place to ask questions, etc.
* Maintain community life – once members start to feel it, keep looking for ways to promote community
* Have rituals – events or practices that the community can participate in on an ongoing basis – something that is specific to the community
* Enable people to become “gardeners” – people who take care of the community
* Give hosts the ability to mentor other hosts – learn about hosting practices.
* Make hosting a privilege, not a right – consider asking hosts to re-apply after 6 months
* Share the vision of the community with members – enable them to “buy” into the goal of the community
* Balance vision with control – don’t let control issues get out of hand
* Be transparent as the hosts and/or the organization – show who you are

All in all, I thought the session turned out well and the attendees had great questions and insights. I owe thanks to Scott Moore , Gail Ann Williams and Jake McKee who contributed a wealth of knowledge and experience.

AOL internal ‘unconference’
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Two weeks ago I headed out to Dulles and lead an unconference for AOL. There were 4 AOL folks who had been to one of my events either MashupCamp or the Internet Identity Workshop and about 120 people new to the format. Mike Cummins wrote this up with the help of George Fletcher to describe the day.

AOL Developer “Un-conference”

On June 1st, AOL held its first “Un-conference”. Kaliya Hamlin came and facilitated the day and as always did a great job. The event was sponsored by the AOL Architecture Council and the goal was to build community around technologies and strategies that are key to AOL’s success. Since this was the first un-structured conference here, there was some nervousness about how well it would work. However, there was no need for any nervousness, as there were over 100 participants and the day’s grid of sessions quickly filled to almost full. We had a lot of good discussions ranging from Ruby (intro and deployment), to Reputation, to Mobile applications. There were also discussions about Open Source strategies, RSS and monetization, and what it means to have a cultural shift from a “proprietary” company to one based on being open. A couple of interesting take aways from the session:

Feedback about the format was very positive.

  • Participants liked the concept that they determined the session topics.
  • There were over 30 sessions held over five time slots. The were so many good sessions, it was hard to determine which one(s) to attend.
  • Participants were cross functional and cross organizational. There were lots of opportunities to learn about efforts in different parts of the company.

My perspective: We need to do this more often. Most people are heads-down on their projects and caught up in the day-to-day challenges around launching a product. This is a great opportunity to get people away from their desks, promote face-to-face collaboration and sharing across organizations and projects, all done while having fun.

Last but not least, here are some pictures from the event.

Learning by Example: IIW

One of the fun parts of this work is to help make great experiences and introduce folks to Open Space. At the Java One Conference i got to meet Sinsato who is working on an unconference in Montana who I invited to the Internet Identity Workshop. He had a great time:

Kaliya was kind enough to invite me to attend the Internet Identity Workshop. Since JavaOne Camp had few attendees, I was not able to experience the full beauty of an unconference using the Open Space method until I went to the IIW. It was awesome! All these techies gathered in a circle and then lined up to describe the topics they would discuss and put them on a big sheet that set the agenda for the day. And then people met and talked and wandered between events. This amazing unconference happened with some preparation, but much less than a traditional conference, and the interactions were so much richer than is usually feasible at a more traditional conference where the agenda is hard wired before the event begins.

At the event, Kaliya introduced me to the wonderful Lisa Heft who is an Open Space facilitator and trainer of Open Space facilitators. I was amazed to learn that Open Space has been used in corporate board rooms, technical conferences, intentional and co-housing meetings, between Israeli’s and Palestinians, with United Nations groups, and more.

Lisa is leading a training on Open Space next week in San Francisco.

Interview on Unconferences up on Assignment Zero

I was interviewed for the new Wired effort to crowd source articles called Assignment Zero. Appropriately enough the first article is about Crowd Sourcing.

In my Interview “Your Online Identity Defines Your Role in the Crowd: Identity Woman builds networks of trust, face-to-face and through Internet Identity” was just posted last week.

I highlighted the differences between *camp ad-hoc way and Open Space Technology and talked about how effective it has been for the Identity commons community. It was a fun interview and I thought it would just be about unconferences however as we got to talking it was clear that user-centric identity played a role in making crowdsourcing really work. I am not a big believer in the power of ‘random groups of people’ solving complex problems. I think persistence of identity over time and context that allows the development of a transaction history or record could really be interesting because it is an architecture that can support the emergence of trust.

It was a pleasure to feel integrated talking about both main themes of my work.

Where the Next Steve Jobs will be – at an unconference?

I had a great chat Thursday with Chris Taylor, “Futureboy” a senior editor at Business 2.0 Magazine. He has written a good post on the Business 2.0 Blog about unconferences and contrasts them with very high cost events like TED. First off error correction:

As Supernova takes place later this month, a free unconference, organized by Hamlin, will be going on right next door.

The Unconference – Supernova Open Space is being hosted by Supernova as a community space that it is sponsoring and helping create. It costs $25. It is also not at the same time as Supernova but the day before June 19th. So. If you want to come to that it will be great and so will Supernova itself where I will be speaking on Friday on User-Centric Digtial Identity with my Identity Woman Persona.

Back to the great article :) He points out the obvious – you are not going to meet the next “Steve Jobs” at least when he is in the ‘homebrew computer club’ stage of life at an event that costs $8,000 or $2,000. I am excited that he has highlighted an element that I emphasised but has not yet be put forward in the press articles about the “movement” that the INVITATION is a critical element.

“Unconferences are peer-to-peer learning,” says Hamlin. “Invitation is the most important element: Why do you want people to come together, and what do you want to talk about? People who share a passion create the day.”

It is interesting to see how finally Open Space Technology was mentioned but in “quotes” and draws a parrallel between open space and open source (there is more to say on this but I will save it for another post).

Just as programmers are using what they call “open source” to collaboratively build free software like Linux, unconference organizers are using what they call “open space” principles to build low-cost, design-it-yourself confabs.

Supernova will be great – this is the panel that I am on as Identity Woman.

Do You Know Where Your Identity Is?
(John Clippinger, Kaliya Hamlin, Reid Hoffman, Marcien Jenckes, Jyri Engestrom)
As our lives increasingly straddle the physical and the virtual worlds, the management of identity becomes increasingly crucial from both a business and a social standpoint. The future of e-commerce and digital life will require identity mechanisms that are scalable, secure, widely-adopted, user-empowering, and at least as richly textured as their offline equivalents. This session will examine how online identity can foster relationships and deeper value creation.

Training in Collaboration Coming up

There is a great event coming up in Colorado that will dive into 4 different methods of Strategic Collaboration. It starts with the question.

Are you interested in learning how to engage groups of 5 to 2,000 in strategic conversations? Would you like to attend a training that will give you the skills and knowledge you need to utilize four powerful methods that are being used around the world for breakthrough thinking, decision-making and collaborative action?

It covers Open Space Technology, Appreciative Inquiry, World Cafe, and Polarity Management. I lead Open Spaces and have participated in World Cafe’s. I have done short AI process and have friends who lead long AI process and just at Nexus for Change I learned about Polarity Management and was very impressed. I would from all I know recommend this training.
WORKSHOP OBJECTIVES

  • Through experiential learning, gain a working knowledge of the principles, steps and practices of Appreciative Inquiry, World Café and Open Space Technology.
  • Practice Appreciate Interviews, small group learning and large group synthesis as part of the Discovery Phase of Appreciative Inquiry.
  • Engage in a World Café as part of the Dream Phase of Appreciative Inquiry.
  • Participate in an Open Space Technology meeting as part of Design Phase of Appreciative Inquiry.
  • Craft appreciative questions and provocative propositions in your own language and for your environment.
  • Design a large group project to take home.
  • Participate in two follow-up coaching sessions.


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